International Council for Small Business 57th World Conference 2012

International Council for Small Business
57th World Conference 2012
Michael Fowler Centre, Wellington
11-13 June 2012
David Pimblott Executive Chairman, NorthSouth GIS Group Ltd

“Plenary Panel: Local Heroes of Entrepreneurship and Innovation”
David Pimblott, Executive Chairman of NorthSouth GIS Group spoke at the 57th International Council for Small Business World Conference 2012. Among companies like Weta Digital, Sidhe and Phil & Teds David introduced the NorthSouth GIS Group (NSG) to an audience representing over 45 countries.
David is a cartographer by profession and he has been using computers to help him with that problem for many years and the company has been at the fore front of technology solutions for many years now. Geospatial systems have become so pervasive in our day to day lives and that is why NSG is building their business accordingly.

NSG is an IT company specialising in Geographic Information Systems which was popularised in the consumer world by Google, and now, as of this week Apple. NSG has established themselves in New Zealand, the United States and India. NSG works with core technology from Esri Inc. Esri is acknowledged as the worldwide leader in the provision of GIS technology and represented in 150 countries. NSG became a gold tier partner, a status which is reserved for the top 5% of such partners. With humour David adds : “You can see where we sit in the Esri global partner ecosystem… just below Microsoft!”

The NorthSouth GIS Group
The NSG Group has been working in 7 different countries over the past 18 months. NSG NZ’s clients are in niche vertical markets and include governments, local governments and the private industry. The NSG US emphasis is on Ports, Airports, and local governments. The showcase client is the Port of Los Angeles, the 9th largest port in the world for whom NSG has built enterprise GIS solutions to support security responsibilities and improved port operational efficiency.

NSG NZ is headquartered in Whitby, Porirua but also has an office in Auckland and representatives in Tauranga, Hastings, Nelson and Christchurch. With their cloud based technology branding called geoCirrus, NSG is delivering solutions for 20% of New Zealand’s local governments e.g. CERA, the Canterbury Earthquake Recovery Authority.

Growth and Opportunities
For NSG everything centres around New Zealand as the business has grown from here to establish offices in the United States and in India. With their ambitions business plan the company tries to stay ahead of the curve by growing their highly experienced team and internationalising the business even more. The next step will be launching the cloud based technology geoCirrus in the United States as part of a global network.

Success Story
NSG has won more than 20 awards for their business peers. “With success comes recognition. We have been visited by the highest level of politicians in the country, it is great to showcase our work, our clients and it is
important for our staff to see us engaged in these forums”, explained David. The competitive advantage NSG has is not money, it is the lifestyle the company has. “New staff comes to us because they want to do cool, interesting and challenging work, and that is what makes NSG unique.” This family friendly, relaxed environment provides another reason for the rapid growth of the company over the past years.

David’s Message to the Audience
“Internationalisation is possible … possible by partnership, development of trusted relationships and generation of a true “win-win” relationship. Money doesn’t necessarily buy success. Be honest, recognise that you can’t do it all so focus is critical. Focus on niche markets. Focus on customer solutions, what is important to them, and what delivers real benefit to them and their business and focus on what you are good at. Success is the result of vision, passion, commitment and determination.”

The positive feedback and the long questions and answer session afterwards have shown that there is a great interest and demand in GIS and NSG’s products and solutions, not only restricted to New Zealand.

Picking up cents in front of the steam roller in front of the steam roller

When I was first introduced to Latitude Geographics, they were described as a company who picked up dimes in front of a steam roller. The steam roller in question was Esri, and the dimes were little nuggets of functionality that Esri might get round to developing someday but until then were to be offered to consumers in the form of Geocortex Essentials. It is a business model that has proved very successful; the popularity of Essentials across the world and here in New Zealand stands testimony to the fact.

The trouble with being in front of the steam roller is that if you stand still you run the risk of being squashed, so consequently agility is the order of the day. Latitude is the very definition of agile and with a release cycle of every 6 to 8 weeks, they have to be. Further testimony to their nimble business methods can be found in the form of the recently released HTML 5 viewer.

Latitude has looked at the market, listened to customers and business partners, noted what ESRI was and wasn’t doing, and in the time it takes some companies to organise a meeting the decision had been made to create an HTML 5 viewer. Developers were focused on a concerted effort to make an HTML 5 productised viewer available to customers.

The progeny of this effort was version 1.0 of the HTML5 viewer. Yes the viewer is basic but it provides a glimpse of what is to come and with the rumoured improvements in version 1.1, HTML5 looks as though it will be a viable solution for the emerging mobile market as well as providing cross-browser support without the need for a plug in. To be able to make such a decision, in such a short space of time, and still produce a viable products demonstrates that not only that Latitudes developers are agile but the whole company, from marketing and sales to quality control, management and support.

So where does that leave NSG? Well in recent weeks I have come to realise that in some cases we are picking up the dimes in front of the steam roller that is Latitude in front of the steam roller that is Esri. New Zealand clients can be a demanding bunch (you know who you are) and there has been the odd occasion where the functionality that Latitude has provided hasn’t fully met the needs of the client.

In these situations our developers have written functionality that enhances Essentials in some way. It might have been a help module, it might have been a particular type of search or mobile viewer. In each case we know that Latitude or Esri are likely to develop core functionality that will replace our functionality in the same way that Esri has replaced Latitude’s, but that is the business we are in, and in developing quickly and effectively, using Workflow wherever possible we are able to create modules that have reusable components that can be used time and time again in different projects regardless of the new functionality that arrives in core Essentials.

Indeed the growth in core Workflow Activities has proved how effective this method of development has become. We are able to drop out custom activities that we have written, and replace them with core activities as they arrive without having to rewrite code saving customers money in the process.

Workflow isn’t always the answer and in some cases we have had to look at what Latitude were planning, look at what Esri were planning and make the decision as to which technology will best meet our clients’ needs.

So with two steam rollers to keep an eye on does that make NSG twice as agile as Latitude or just double the risk of being squashed? Actually it isn’t a question of agility but rather a question of flexibility. Latitude’s core business is the development of Essentials and therefore it needs to be agile if it is to keep ahead of Esri. NSG on the other hand is a GIS consultancy first and foremost meaning that we have many more irons in the fire than Essentials sales and development. We have a great relationship with Esri and Latitude, meaning that we know what to expect from both, the flexibility therefore comes from being able apply that knowledge to client requirements ensuring that the customer is provided with the best solution.

NSG is Growing Again!

Frank Simmons

 It’s in the Bag – NSG Welcomes Delivery Manager

 NSG is delighted to welcome Delivery Manager, Frank Simmons to the team. Frank has substantial commercial experience in working with large Banks and other blue chip organizations across the world. In his Programme Director roles, he has delivered strong strategic direction and decisions, both within the business and externally with clients and suppliers.

 Frank joins NSG from Alcatel-Lucent New Zealand Ltd where, as the Programme Director, he held the responsibility and ownership for project outcomes within various Telecom New Zealand (TNZ) Delivery Programmes – including: Lawful Intercept, Fixed Network, OSS/BSS and Mobile.

 Frank’s vision of well-managed delivery teams within the context of focused executive management is an excellent fit for NSG – Welcome Frank!

  

Mark Shaw

 Innovation in the Cloud

 Senior GIS Consultant, Mark Shaw has joined NSG’s rapidly expanding technical team and we are very pleased to have him! Mark simply loves GIS technology and it shows.

 As Innovation Lead for the Technical Solutions Group at Esri UK, Mark was responsible for cloud infrastructure. He ran the Esri UK Enterprise Lab, which is a dedicated facility for customers to experience the full potential of GIS.

 Highly motivated, enthusiastic and with outstanding interpersonal skills, Mark has an innate ability to articulate technical and business requirements. His lateral and innovative thinking promises great things on the horizon for NSG – Welcome Mark!  

  

David Mok

 Got my Degree – Now straight to NSG!

 With a Bachelor of Commerce degree in Information Systems and Accounting in hand, from the University of Auckland, David Mok is ready to apply his passion for software development and web service solutions as a Graduate Developer for NSG.

 David’s first language is English, although he is also fluent in Cantonese Chinese. His interests include playing the piano and analysis of literature.

 David observes that “the chance of hands-on experience with advanced technologies like Esri’s ArcGIS platform will be invaluable” – you’re not wrong there David, welcome to our leading Geographic Information System consultancy.